submit query

Please fill with your details

For job related queries, email your CV at [email protected]


20+ Years of Ever-shining Excellence

For us, OKAY equals Excellence. It is our pledge to not only meet but exceed the ambitions of our valued clients. Since our establishment in the year 2000, we have evolved to become a leading BPO and call centre service provider.

We are committed to superlative call centre outsourcing services, exclusively designed to take your customer engagement levels to unimaginable heights!

Know More

call center service providers

Say OKAY to World-class Call Centre Solutions

As a remarkable ally for businesses aiming to excel, we offer a suite of services that grasp the best market opportunities. From enhancing customer engagement through top-tier call centre services to optimising operations via cutting-edge Business Process Outsourcing services , our solutions are here to ace.

Whether you need adept handling of inbound and outbound communications or looking for strategic ways to manage your financial recoveries, OKAY Call Centre has got you.

Level up Your Business
With Our Support

Let's Team Up.
Join Us on Our Journey to Perfection!

At OKAY, we are not just looking for team members. We are searching for individuals ready to thrive in their careers while also impacting our success. If you are someone who sees the potential in every challenge and is passionate about making a meaningful difference in our quest for excellence, you are in the right place.

bpo companies in kolkata If you feel you have what it takes, feel free to contact us via any channel of communication. Apply now

As a valued member of one of the top BPO outsourcing companies, your insights and innovations are the keys to our clients' success. We believe in promoting a culture where every team member feels empowered to contribute ideas that enhance our services and, ultimately, enrich our client-customer relationships.

So, if you are eager to be part of a team where your contributions matter and can help us maximise customer satisfaction, we want to hear from you!

Frequently Asked Questions

Okay Call Centre - faq - bpo service provider

Q1. I would like to outsource my requirements to you, how do I start?

-This process is simple. Just fill out the sign-up form or get in touch with our team. We'll then prepare a tailored service contract for you. Once you receive the contract, kindly review and sign it before sending it back with the payment. Our team will undergo a training period to meet your business process outsourcing requirements. Afterward, we will promptly handle all customer inquiries via email, calls, and chats.

Q2. How long has OKAY Call Centre been in the industry?

- Okay Call Centre has been offering call center customer service solutions since 1999.

Q3. Can OKAY Call Centre help with lead generation and pre-sales services?

-Absolutely, yes! We specialize in nurturing potential leads and streamlining the pre-sales process to bolster your sales pipeline and drive revenue growth.

Q4. What is your privacy policy regarding customer information?

-Protecting customer information is paramount. Our privacy policy outlines how we collect, use, and secure your data. Our employees sign a non-disclosure agreement before joining the okay call centre, ensuring confidentiality. For details, refer to the privacy policy on our website.

Q5. Is OKAY Call Centre GDPR compliant?

-Yes, we are fully compliant with GDPR as a BPO and call center. Our other privacy regulations are to ensure security and confidentiality throughout all communications.

Q6. Can OKAY Call Centre to customize services to fit unique business needs?

-Of course! Understanding that each business has unique challenges and objectives, we take pride in offering customizable solutions tailored to our client's specific requirements. Our agile approach allows us to adapt swiftly and efficiently to the dynamic needs of your business.

Q7. Is OKAY Call Centre capable of handling large-scale operations?

With our extensive expertise and abundant resources, we are well-equipped to effortlessly handle large-scale operations. Our team excels in managing projects involving 500+ seats/workstations simultaneously. Our adaptability and scalability allow us to meet your business's increasing needs while upholding service excellence.

Q8. Can OKAY Call Centre support a new business lacking an in-house customer support setup?

We provide comprehensive assistance for new businesses looking to set up their business process outsourcing services support. Our scalable solutions start with a minimum of 5 seats and are tailored to expand in line with your business growth.

Q9. How does OKAY Call Centre stay ahead of industry changes and trends?

Staying ahead means perpetual evolution. We are committed to continuous improvement through investing in research, workforce development, and staying abreast of industry trends. This proactive approach enables us to adapt and innovate, ensuring we consistently offer cutting-edge solutions to our clients.

Q10. Why should I outsource my call center requirements to OKAY call centre?

- Business process outsourcing your call center needs to OKAY call centre offers numerous advantages:

  • Significant cost savings and increased profits
  • Reduced need to hire additional resources
  • Minimized administrative and infrastructural challenges
  • Skilled employees with extensive experience
  • Quick turnaround times and top-notch results

Explore more benefits of outsourcing call center requirements to OKAY call centre. By providing easy access to specific data and maintaining operational transparency, OKAY call centre has cultivated a large base of loyal customers.

We hope we've addressed your queries comprehensively. If you still have questions or wish to outsource your call center needs to us, please don't hesitate to contact our client engagement executives.

Our Valued Clients

We cherish our relationships with industry-leading companies. Become a part of our booming clientele and experience the ultimate transformation yourself.

Banking Sector

  • SBI-logo
  • Hdfc-logo
  • ICICI-logo
  • yes bank Logo
  • Indusind-logo

Non Profit Organizations (NGO)

  • Unicef Logo
  • sos children Logo
  • Hope-logo
  • Children rights logo

Telecom Sector

  • Vodafone-Idea-logo
  • Airtel
  • Tata Communications


  • Tata Sky
  • Dish Tv
  • Airtel Dth